Privacy Policy

Privacy Policy

Effective Date: 14th March 2025

Paula Bailey Counselling is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website Paula Bailey Counselling. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Information We Collect

We may collect and process the following types of personal information:

• Personal Information: Your name, email address, phone number, and any other information you provide when contacting us or signing up for services.
• Counselling Information: If you engage in counselling or support services, we may collect sensitive information related to your family situation and experiences to provide you with the best support.
• Technical Information: When you visit our website, we may collect your IP address, browser type, and other technical data to improve website performance.
• Cookies and Tracking: We use cookies to enhance your browsing experience and collect analytical data about site usage.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide you with counselling and support services.
• To respond to inquiries and provide customer support.
• To improve our website and services.
• To send updates and communications about our services (with your consent).
• To comply with legal obligations and protect our rights.

3. How We Share Your Information

We will not sell, rent, or trade your personal information. We may share your information in the following circumstances:

• With Service Providers: We may share your information with trusted third parties who assist us in operating our website and providing services.
• Legal Requirements: If required by law or to protect our legal rights, we may disclose your information.
• With Your Consent: We may share your information with your explicit consent.

4. Data Security

We take reasonable measures to protect your information from unauthorized access, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.

5. Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request corrections to inaccurate or incomplete information.
• Request the deletion of your personal information (subject to legal requirements).
• Withdraw consent for data processing (where applicable).

To exercise these rights, contact us at paulabaileycounselling@yahoo.com 

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us at:
Paula Bailey Counselling
paulabaileycounselling@yahoo.com 

07731326145